Privacy Policy

Welcome to Health Secret. Your privacy is important to us, and we want to be transparent about how we collect, use, and protect your information. This Privacy Policy explains how we manage your data when you interact with our website, make a purchase, or communicate with us.

By using our website, you agree to the practices outlined below.

 

1. What We Collect

• Personal Information (Directly Provided by You):

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (collected and processed securely via third-party platforms)

  • Account login details (if applicable)

  • Order history and product preferences

  • Communications with our customer support team

• Automatically Collected Information (via cookies, tracking tools, and analytics):

  • IP address

  • Device information (type, operating system, browser type)

  • Location data (approximate geolocation based on IP)

  • Browsing behavior on our website (pages viewed, time spent, actions taken)

  • Referral sources (e.g., from social media or search engines)

  • Cookie data and session identifiers

• Other Information We May Collect:

  • Social media handles (if you engage with our social pages or campaigns)

  • Survey responses, feedback, testimonials, or product reviews

  • Marketing and communication preferences

  • Health or lifestyle information (only if voluntarily provided through feedback, quizzes, or product recommendations)

• Note: We collect this data to serve you better, fulfill your orders, improve our services, and protect our business from fraud or abuse.

• Additional personal or technical data not expressly outlined in this policy may be collected if deemed reasonably necessary for business continuity, customer service delivery, compliance, or operational integrity. All data collection practices are conducted in accordance with applicable laws and aligned with our business interests.

 

2. How We Use Your Information

• Health Secret collects and uses personal information for purposes that are necessary to operate, secure, and grow our business. By using our website or services, you consent to the use of your data for purposes including but not limited to:

  • Processing orders and transactions
    (e.g., payment processing, shipping, returns, and order confirmation)

  • Customer service and communication
    (e.g., responding to inquiries, sending updates, or promotional emails with consent)

  • Recordkeeping and legal compliance
    (e.g., maintaining transaction records, complying with applicable laws, audits)

  • Website and service improvement
    (e.g., analyzing user behavior, enhancing user experience, resolving issues)

  • Security and fraud prevention
    (e.g., detecting abuse, enforcing our policies, protecting our platform and users)

  • Internal business use
    (e.g., data analysis, performance tracking, strategy development)

• Your data may also be used for other related purposes that align with the original reason for collection and are permitted under applicable law.

• We may also use your information internally for reporting, data analysis, and business development.

 

3. Sharing Your Information

• To serve you better and keep our operations running smoothly, we may share your personal information with trusted service providers. Rest assured, we do not sell your personal data to anyone—your privacy matters to us.

• Your information may be disclosed for purposes including, but not limited to:

  • Processing payments and managing transactions

  • Shipping and delivering orders via logistics providers

  • Website hosting, system maintenance, and IT support

  • Analytics, marketing tools, and service optimization

  • Compliance with applicable laws, regulations, or lawful government requests

• By using our services, you acknowledge and agree that certain information may be shared with trusted third-party providers as reasonably required to operate, manage, and protect our business. These providers are carefully selected and contractually obligated to handle your data securely and in accordance with all applicable laws and regulations. Health Secret disclaims responsibility for any misuse of data by third parties acting outside the scope of their services.

• As our business evolves, Health Secret may update, add, or change its service providers and business partners. In all cases, we remain committed to ensuring your data is protected in accordance with this Privacy Policy.

 

4. Data Security & Retention

• We take your privacy seriously and use reasonable safeguards to protect your personal information from unauthorized access or misuse. While we make every effort to keep your data safe, no system is completely immune to risks. By using our website, you acknowledge and accept this risk.

• We retain your personal data for as long as necessary to fulfill our business, legal, and operational requirements. Requests for data deletion may be submitted to us in writing; however, such requests are subject to applicable laws, regulatory obligations, and our internal data retention policies.

• Health Secret reserves the right to retain certain information where required to protect our legal interests, enforce our policies, or comply with record-keeping requirements.

 

5. Cookies & Tracking

• Health Secret uses cookies and similar tracking technologies (such as pixels, tags, or scripts) to enhance your browsing experience, improve website functionality, analyze traffic, and better understand user behavior on our website. These technologies allow us to tailor content, remember your preferences, and deliver a smoother, more personalized shopping experience.

• Cookies may collect information such as:

  • Your IP address

  • Device and browser type

  • Pages visited and time spent on the site

  • Language preferences

  • Referral URLs

  • Interactions with site features, promotions, and forms

• We may also use third-party tools and analytics services (e.g., Google Analytics, Meta Pixel) that rely on cookies to help us evaluate the performance of our website and marketing campaigns. These third parties may also collect and process data according to their own privacy policies.

• You have control over how cookies are used on your device. Most web browsers allow you to:

  • View the cookies currently stored

  • Block specific cookies or all cookies

  • Delete cookies entirely

  • Set notifications before cookies are stored

• Please note that disabling or rejecting cookies may affect your ability to use certain features or access specific sections of the website, such as login functions, shopping cart contents, or user preferences.

• By continuing to use our website without changing your browser settings, you consent to the use of cookies as described in this policy.

 

6. Your Consent & Responsibilities

• By accessing and using our website, submitting your personal information, creating an account, or making a purchase, you agree to the terms outlined in this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.

• You are solely responsible for ensuring that all information you provide to Health Secret is accurate, complete, and up to date at the time of submission. This includes personal details such as your name, address, contact information, and payment credentials. We are not liable for any issues or delays resulting from incorrect or outdated information provided by you.

• If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials, including your username and password. You agree not to share your account details with others and to notify us immediately if you suspect any unauthorized use of your account or breach of security.

• Health Secret reserves the right to:

  • Deny access, suspend, or terminate accounts associated with the submission of false, misleading, or fraudulent information;

  • Refuse service in cases of repeated misuse or violation of our policies;

  • Hold users accountable for any actions conducted under their account, unless it is proven to be the result of a verified external breach.

• By continuing to use our website and services, you acknowledge and accept these responsibilities, and understand that misuse of the platform may result in restricted access, legal consequences, or loss of privileges.

 

7. External Links

• Our website may contain links to third-party websites, applications, or services that are provided for your convenience, reference, or as part of our business operations (e.g., payment gateways, social media platforms, logistics tracking pages, or external product references). These third-party platforms operate independently and are not owned, controlled, or managed by Health Secret.

• Please be aware that once you leave our website or interact with content hosted on external platforms, this Privacy Policy no longer applies. We are not responsible for the content, practices, security standards, data collection, or privacy policies of any third-party websites or services. This includes how they collect, store, or use your personal information.

• We strongly recommend that you carefully review the terms and privacy policies of any third-party sites before engaging with them, providing your data, or making any transactions. Your interaction with those platforms is at your own discretion and risk.

• Health Secret disclaims any liability or responsibility for damages, losses, or privacy breaches that may arise from your use of, or reliance on, third-party content or services linked from our website.

 

8. Changes to This Policy

• Health Secret reserves the right to update, modify, or amend this Privacy Policy at its sole discretion and at any time, without prior notice.

• We may update or revise this Privacy Policy from time to time to reflect changes in applicable laws, regulatory requirements, technology, or our business practices. Any modifications will be effective immediately upon posting the updated version on this page, along with the revised “Effective Date” at the top of the policy.

• We encourage you to review this page periodically to stay informed about how we protect your personal information. Your continued access to or use of our website and services after any updates constitutes your acknowledgement and acceptance of the revised Privacy Policy.

• Any modifications to this Privacy Policy are binding once published and will supersede any previous versions.